Whether it's a quote, a live shipment, or a press request — we route your message to the right team and reply within one business day.
Six primary hubs, partner-connected in 120+ countries.
No bots, no "we've received your ticket" silence. These are the SLAs we hold ourselves to.
No — send us a message with your shipment details and we'll quote you directly. If you end up booking, you can open a merchant account in the same day.
For a quote: item description, weight, origin, destination, and target delivery date. For support: your tracking number and a short description of the issue.
Reply to any message from our team with "URGENT" in the subject line, or use WhatsApp. Live issues are queued ahead of non-urgent tickets automatically.
Send them to our Support team through this form or directly at support@omnixcourier.com. Include photos of the packaging and contents — we can start a claim without an on-site inspection in most cases.
Yes, by appointment only. Use the form above with "Hub visit" in the subject line and we'll coordinate a time.
Book a 15-minute call with a real operator. We'll review your shipment patterns and give you a rate card for the lanes you actually run.